Refund Policy

Refund Policy — SkillGrind

At SkillGrind, we’re committed to providing a smooth and valuable learning experience. However, refunds are only issued if we are unable to make the course or coaching service work properly for you after troubleshooting and support.

1. Eligibility for Refund

• Refunds are only applicable when technical or access issues prevent you from participating in the course or coaching, and our support team confirms the issue cannot be resolved.

• Refund requests must be made within 14 days of purchase.

• Refunds apply only to eligible courses or coaching sessions purchased directly through our official website.

2. How to Request a Refund

• Contact us at support@skillgrind.com with your order details and a description of the issue.

• Our support team will work with you to resolve the problem and determine refund eligibility.

• Refund requests are reviewed within 5–7 business days.

3. Refund Process

• If approved, the refund will be issued to your original payment method.

• Processing times may vary depending on your payment provider.

4. Non-Refundable Situations

• If the course or coaching is functioning correctly but you choose not to continue.

• Completed sessions, or where significant progress has already been made.

• Promotional, discounted, or bundled offers unless explicitly stated otherwise.

We value your growth and are dedicated to ensuring that you receive the support you need to achieve your goals.

For assistance or questions:
📧 Email: support@skillgrind.com
🌐 Website: www.skillgrind.com